Return and Refund Policy
We are happy to accept returns of damaged merchandise that are mailed within 14 days of receiving the product(s). Return shipping costs are the responsibility of the customer. A coupon will be issued in the amount paid for shipping, for future use on our website. The same product will be mailed to the customer, provided inventory is still available. If inventory is not available, a refund will be issued.
To be eligible for returns, each item must be:
- unopened and unused
- in the original packaging
Please notify us immediately of any product issues or concerns at oceanwaveoutlet@gmail.com. Please describe the issue and include a photo if possible.
Our goal is your satisfaction!